What is the coverage of your area of delivery?
We can deliver all-over the Philippines.

Is it secure to enter my credit card information online?
Yes, you are secured with Secured-Socket Layer (SSL) Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

How will you deliver my orders?
We deliver your orders through our courier service to your door.

How long can you deliver my order?
From your order date, please allow us 3-5 days to deliver your order.

How can I check my order?
You can track the progress of your order by logging-in to your QuickPadala.com account and see on Order Details.

Is it safe to purchase from your website?
Privacy Security is the top priority at QuickPadala.com. We secure all transaction data by using SSL Certificate. Web Server Certificate provides security by enabling the encryption of data between your browser during and encrypted SSL/TLS session (look for the green address bar). This SSL certificates provides up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can be rest assured that communications between your browser and this site's web servers are private and secure. Online shopping had never been safer and easier. We have also implemented well established management system thus to make sure our buyers personal info stay safe with QuickPadala.com.

Is my personal information secure?
Yes. We use SSL technology to ensure maximum protection of your credit card and personal information as it is transmitted to us. SSL is the highest standard in internet encryption technology.

Do you charge sales tax?
No we do not. All prices include sales tax.

Can I get a refund or exchange?
Yes. Please see our Return and Exchange Policy.

How I will be informed after I place my order?
Once you place an order with us, you will be immediately sent an e-mail with your receipt confirming your purchase. This e-mail will contain a link for you to click on to check the status of your order at anytime. Once your order has been shipped, you will receive another e-mail notifying you of this. You can always log into your account to check on the status of your order.

How to make an order from your website?
Here are some step-by-step instructions to help you make an order from our website:

(1) Register with our website for free.
(2) Log in your account.
(3) Browse on the products listed on site, click 'Add to cart' on the product that you like to add them to your shopping cart. You can remove them later or adjust the quantities if you change your mind. Products you've added to your shopping cart are saved there while you looking at more items.
(4) If you have finished choosing the items and want to check out, you can click the checkout button in the Shopping Cart content page.
(5) At the Check Out page, you can choose payment methods. We accept Credit Cards (VISA, MasterCard), PayPal, Western Union and MoneyGram.

To learn more, please contact our live support!

What is your product guarantee?
Our number one priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so you will return again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality is delivered to all of our customers promptly.

We have complete confidence in our merchandise and therefore guarantee 100% customer satisfaction. We are always here to help and you can contact us anytime.

What are the return, exchange, refund policies
If you receive a damaged or wrong item, you may return it in its original condition with original packaging within 24hoursof delivery for a refund. This refund does not include the cost of shipping. Please read our Return and Exchange Policy.

What is your shipping guarantee?
Our free shipping takes only 3-5 days from date of ordered and is guaranteed, that means guaranteed delivery to your door!

How do I order?
If you have chosen a product, select quantity, then add it to your cart and proceed to checkout.

What forms of payment are accepted at QuickPadala.com?
We accept Visa, MasterCard, MoneyGram, Electronic Gift Certificates, Western Union and Paypal. For Credit Card Payments, we may ask you to send us a copy of your ID and recent credit card statement matching the billing address to prove that you are the owner of the credit card.

Can I send someone a gift from QuickPadala.com?
Yes. If you decide to purchase a gift at QuickPadala.com, you can enter a gift message at checkout.

What will happen to the information I give you?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Please see our Privacy Policy.

Is it possible to save items in my cart?
Yes. You will first need to register an account in order for items to be saved in your cart. The contents of your cart will be saved for 30 days from your last visit to it. Once you've purchased an item, it leaves your cart.

Will it be possible to track my QuickPadala.com orders?
Yes. Once you order items, your order status will be updated and an email will be sent to you. Log in to your account and view your order history.

Where do I enter a promotion code?
Promotion code should be entered in the appropriate field where it says Coupon Code.

How long does it take to get my exchange or refund?
On average, you should allow up to 1 week to receive an exchange or refund.

How do I unsubscribe from e-mails?
Click on the “Manage your email preferences” link at the bottom of any email communication sent by us. Choose Unsubscribe at the bottom of the page that opens.

How do I change my e-mail address for my login?
Sign in to your account using your current e-mail address and password. Once you have successfully signed into your account, you may change the e-mail address by clicking on Personal Information.

If I place an order does it mean it is in stock?
Yes

How do I track my order?
To track your order, click the 'Order Status' Once there, click 'View Order Details'